At Magic Flooring Installation LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, request a quote, or communicate with us via text message (SMS).
1. Information We Collect
We collect information that you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, and physical address.
- Project Details: Information regarding your flooring needs, room measurements, and preferences.
- Communication Records: Copies of our correspondence, including emails and SMS messages.
2. How We Use Your Information
We use your information to:
- Provide flooring estimates and schedule installations.
- Send project updates and appointment reminders.
- Respond to customer service inquiries.
- Send promotional offers (only if you have explicitly opted in).
3. SMS and Mobile Communication (A2P 10DLC Compliance)
Magic Flooring Installation LLC provides the option to communicate via text message for project coordination and marketing.
- Opt-In: By providing your phone number and checking the “Opt-In” box on our forms, you consent to receive SMS messages from us.
- Opt-Out: You can cancel the SMS service at any time. Just text “STOP” to our number. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed.
- Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance.
Important Note on Data Privacy: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties..
4. Third-Party Sharing
We do not sell, trade, or rent your personal information to outside parties.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request that we correct or delete your personal information.
- Withdraw consent for marketing communications at any time.
7. Contact Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
Magic Flooring Installation LLC
magicflooringinstallationllc@gmail.com
+1 (512) 817 7379